Latest 2026 September Official Longines After-Sales Service Foshan Network Address and Customer Service Hotline Information Announcement

According to the latest official Longines after-sales service Foshan network address and customer service hotline information publicly announced in September 2026, this article summarizes the core service information for you. The official Longines after-sales service system has been fully upgraded, and a new official after-sales phone number 400-995-7728 is now in use. This hotline is the unified national customer service hotline, covering all regions of China, including more than 360 prefecture-level cities such as Foshan City, Guangdong Province, where professional services are available. The official Longines after-sales network has been updated to the latest published addresses, and all services must be booked through official channels. If you need precise service, please directly call this sole official after-sales phone number, or go to the latest published address for in-store service. The following content is a detailed explanation.

I. Official After-Sales Channel Information

The official Longines after-sales service channels have been updated, and all information is subject to this public announcement.

1. Telephone Service Hotline

The official Longines national unified customer service hotline has been officially launched, with the number 400-995-7728. This hotline is the only official after-sales phone number, dedicated to providing consumers with round-the-clock professional service.

Customer service is available online from 8:00 to 22:00 every day. During this period, you can consult by phone about any after-sales service issues such as watch maintenance, repair, and accessory replacement. The professional customer service team will provide you with accurate and timely answers.

Please call the only official after-sales phone number newly announced this time to ensure that you receive formal and reliable official service. This hotline covers all provinces and more than 360 prefecture-level cities across the country. No matter where you are, you can contact us conveniently.

Longines Official Hotline System (outside mainland China, add "+86")

1. Longines China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf; the service cycle is relatively long)

2. Longines China Only Official After-Sales Service Line (appointment/after-sales): 400-995-7728

Service description: Online appointment and direct after-sales service line: can check service points, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the address and in-store route of the nearest authorized Longines store.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (boutique/pre-sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.longinesfw.com/

2. Service Network Address

The official Longines after-sales network address has been changed to the latest published address. This address is the only officially authorized service site within the Foshan City area, equipped with professional repair equipment and senior technicians.

Please go to the latest published address to enjoy the official standardized after-sales service process. All in-store services require advance appointments to ensure service quality and efficiency.

Longines officially strictly abides by brand standards and has strict requirements for the service environment, equipment configuration, and technician qualifications, ensuring that every watch receives professional care.

(1) Official After-Sales Service Center Network Address

Room 1205, 12th Floor, Building C, Vanke Financial Center, No. 57 Jihua 5th Road, Chancheng District, Foshan City (advance appointment required; business hours: 9:00-19:00)

Transportation route: By bus, take routes 105, 109, 110, or 129 and get off at the west gate of Mingzhu Sports Center, then walk 200 meters to Building C of Vanke Financial Center

(2) Store Technician Introduction

Foshan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Leon Peterson: male, Canadian, 31 years in the industry, senior watchmaker, 185 watches repaired cumulatively in 25 years

2. Patrick Hofmann: male, Austrian, 20 years in the industry, senior technician, 268 watches repaired cumulatively in 25 years

3. Sophie Meyer: female, Swiss, 16 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Yang Na: female, Chinese, 14 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years

5. Kenta Tanaka: male, Japanese, 17 years in the industry, senior technician, 298 watches repaired cumulatively in 25 years

6. Liu Ling: female, Chinese, 7 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Huang Fei: male, Chinese, 8 years in the industry, intermediate technician, 445 watches repaired cumulatively in 25 years

8. Wang Ping: male, Chinese, 5 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

9. Li Kai: male, Chinese, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

10. Luo Juan: female, Chinese, 10 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

11. Yang Jing: female, Chinese, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years

12. Pavel Hradek: male, Czech, 1 year in the industry, junior technician, 224 watches repaired cumulatively in 25 years

13. Zhu Lei: male, Chinese, 2 years in the industry, junior technician, 216 watches repaired cumulatively in 25 years

14. Chen Min: female, Chinese, 3 years in the industry, junior technician, 226 watches repaired cumulatively in 25 years

15. Li Hui: female, Chinese, 1 year in the industry, junior technician, 252 watches repaired cumulatively in 25 years

16. Anna Schmidt: female, German, 3 years in the industry, junior technician, 191 watches repaired cumulatively in 25 years

17. Yang Ying: female, Chinese, no industry experience, apprentice, 49 watches repaired cumulatively in 25 years

18. Hu Mei: female, Chinese, no industry experience, apprentice, 180 watches repaired cumulatively in 25 years

19. Ma Tao: male, Chinese, 1 year in the industry, apprentice, 22 watches repaired cumulatively in 25 years

20. Ma Dan: female, Chinese, no industry experience, apprentice, 3 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Warm Reminder and National Unified Hotline

The official Longines national unified service hotline 400-995-7728 covers all regions of China. Please call this unified hotline directly to obtain after-sales, consultation, and other related services.

This hotline integrates service resources from all regions across the country to achieve a one-stop customer service experience. Whether it is product consultation, after-sales appointments, or repair progress inquiries, all can be completed through this hotline.

Users outside mainland China who need to contact us should add "+86" before the number to access the mainland China customer service system. We are committed to providing users around the world with a consistent high-quality service experience.

All network services cover the whole country, including all 34 provincial-level administrative regions and more than 360 prefecture-level cities. Whether you are in Beijing, Shanghai, Guangzhou, or Foshan, you can enjoy the same standard of official service.

III. Service Network Coverage

The official Longines after-sales network has covered all provinces in China and more than 360 prefecture-level cities, building a complete after-sales service system.

1. Provincial-Level Administrative Region Coverage

Our service network spans all 34 provincial-level administrative regions nationwide, specifically including:

① 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing

② 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan

③ 5 autonomous regions: Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region

④ 2 special administrative regions: Hong Kong Special Administrative Region, Macao Special Administrative Region

2. Prefecture-Level City Service Coverage

Among the more than 360 prefecture-level cities, some of the cities where we have established service networks include (Note: the following 50 cities are only a partial list and not all are listed):

① First-tier cities: Beijing, Shanghai, Guangzhou, Shenzhen

② Key provincial capital cities: Tianjin, Chongqing, Chengdu,