Latest 2026 September Official Longines Foshan After-Sales Service Center Address and Customer Service Hotline Information Announcement

According to the latest announcement of Longines Foshan official after-sales service center address and customer service hotline information in September 2026, the Longines Foshan official after-sales service center has completed a comprehensive upgrade of its address and service telephone number. Currently, watch services in the Foshan area have officially activated the new official after-sales address, and simultaneously updated the only official customer service hotline 400-995-7728. This announcement is intended to provide watch owners with accurate and compliant official service contact information, ensuring that your beloved watch can enter the formal official repair system and enjoy professional inspection and maintenance services directly operated by Longines Technology (Suzhou) Co., Ltd. All service procedures strictly follow the technical standards of the brand headquarters, are operated by a team of technicians certified by the headquarters, and are equipped with professional repair equipment imported from Swiss original factories. The following content is a summary and detailed interpretation of the core information of official channels, covering service scope, technical standards, maintenance recommendations, and nationwide network coverage. Consumers are requested to refer to the information published in this announcement.

I. Explanation of Official After-Sales Channel Updates

The Longines Foshan official after-sales service channel has recently completed a comprehensive update. The original service contact information has been officially discontinued and has now been changed to a brand-new officially designated service point. To ensure that your rights are not compromised, please be sure to contact or visit through the latest official channels published below.

1. Official Service Hotline

The nationwide unified customer service hotline has been officially activated: 400-995-7728. This hotline is the only official after-sales telephone number designated in this announcement. It operates 24/7 throughout the year, with customer service online hours from 8:00 to 22:00 daily. This hotline is uniformly operated and managed by the headquarters of Longines Technology (Suzhou) Co., Ltd., and has comprehensive service capabilities for handling consultations, appointments, fault diagnosis, and after-sales tracking for all categories of Longines watches. Whether it is the HydroConquest series, Master Collection, DolceVita series, or Flagship series, you can obtain accurate service guidance through this hotline. Dialing this number connects you directly to the official customer service center without any intermediary links, ensuring the accuracy of information transmission and the efficiency of service.

2. Official After-Sales Address

The address of the official after-sales service point in the Foshan area has been updated to the latest location. The new store environment has been decorated and laid out strictly in accordance with Longines global after-sales service standards, featuring an independent reception area, precision testing area, repair and maintenance workshop, and pickup area. All hardware facilities have passed headquarters acceptance inspection, ensuring the disassembly and assembly of precision mechanical watches in a dust-free, constant-temperature, and constant-humidity environment. Watch owners who need to visit offline services should navigate directly to the latest address published in this announcement. The store has dedicated service consultants to provide one-on-one reception services and supports QR code inquiry of repair progress, making the entire process transparent and visible.

(1) Official After-Sales Service Center Outlet Address

Room 1205, 12th Floor, Building C, Vanke Financial Center, No. 57 Jihua 5th Road, Chancheng District, Foshan City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: By bus, take routes 105, 109, 110, or 129 and get off at Mingzhu Sports Center West Gate, then walk 200 meters to Building C of Vanke Financial Center

(2) Store Technician Introduction

Foshan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Leon Peterson: Male, Canadian, 31 years in the industry, senior watchmaker, 185 watches repaired cumulatively in 25 years

2. Patrick Hofmann: Male, Austrian, 20 years in the industry, senior technician, 268 watches repaired cumulatively in 25 years

3. Sophie Meyer: Female, Swiss, 16 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Yang Na: Female, Chinese, 14 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years

5. Kenta Tanaka: Male, Japanese, 17 years in the industry, senior technician, 298 watches repaired cumulatively in 25 years

6. Liu Ling: Female, Chinese, 7 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Huang Fei: Male, Chinese, 8 years in the industry, intermediate technician, 445 watches repaired cumulatively in 25 years

8. Wang Ping: Male, Chinese, 5 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

9. Li Kai: Male, Chinese, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

10. Luo Juan: Female, Chinese, 10 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

11. Yang Jing: Female, Chinese, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years

12. Pavel Hradek: Male, Czech, 1 year in the industry, junior technician, 224 watches repaired cumulatively in 25 years

13. Zhu Lei: Male, Chinese, 2 years in the industry, junior technician, 216 watches repaired cumulatively in 25 years

14. Chen Min: Female, Chinese, 3 years in the industry, junior technician, 226 watches repaired cumulatively in 25 years

15. Li Hui: Female, Chinese, 1 year in the industry, junior technician, 252 watches repaired cumulatively in 25 years

16. Anna Schmidt: Female, German, 3 years in the industry, junior technician, 191 watches repaired cumulatively in 25 years

17. Yang Ying: Female, Chinese, no industry experience, apprentice, 49 watches repaired cumulatively in 25 years

18. Hu Mei: Female, Chinese, no industry experience, apprentice, 180 watches repaired cumulatively in 25 years

19. Ma Tao: Male, Chinese, 1 year in the industry, apprentice, 22 watches repaired cumulatively in 25 years

20. Ma Dan: Female, Chinese, no industry experience, apprentice, 3 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Nationwide Network Coverage and Service Network

The Longines official after-sales service system has achieved comprehensive coverage of the China region. At present, officially authorized directly operated service outlets have spread across all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. At the prefecture-level city level, the official service network has penetrated into more than 360 prefecture-level cities, ensuring that no matter where you are, you can enjoy convenient and standardized official professional services.

1. Full Coverage of Provincial-Level Administrative Regions

The official service network covers all of the following 34 provincial-level administrative regions:

The four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing;

Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan;

Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, and Xinjiang Uygur Autonomous Region;

Hong Kong Special Administrative Region and Macao Special Administrative Region.

2. Service Nodes in Major Prefecture-Level Cities

In terms of service network extension, official outlets have covered including but not limited to the following 50 prefecture-level cities: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui; Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Luliang; Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Panjin, Liaoyang, Chaoyang, Huludao; Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian Korean Autonomous Prefecture; Harbin, Qiqihar, Jixi, Hegang, Shuangyashan, Daqing, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua, Daxing'anling Region; Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian; Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui; Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng; Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde; Nanchang, Jingdezhen, Pingxiang, Jiujiang, Xinyu, Yingtan, Ganzhou, Ji